Quality Customer Service

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Price

Free

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TriCorps’ Quality Customer Service Training is built on our guiding principles: doing your work with excellence, treating others with respect, and giving back what you’ve been given. This training highlights the critical role of outstanding customer service in the security industry. Participants will learn how quality service fosters trust, enhances satisfaction, and strengthens professional relationships. Through practical guidance and real-world scenarios, officers will gain the skills needed to navigate customer interactions with confidence and professionalism.



Course Content

Introduction: The Service Story 1 Quiz
Customer Service In the Security Industry 1 Quiz
TriCorps Security’s Standards on Customer Service 1 Quiz
Practical Ways to Provide Quality Customer Service 1 Quiz
How to Recover Customer Service Failures 1 Quiz